Terms & Conditions

Bookings, Deposits & Payments

A deposit equal to the first night’s accommodation is required to confirm your booking.

Off-Peak Bookings

  • The remaining balance is payable on arrival.
  • Changes or cancellations must be made at least 48 hours prior to arrival.
  • Cancellations made within 48 hours of arrival will forfeit the full deposit.
  • A $25 cancellation fee applies to all cancellations.

Peak Period Bookings

  • The remaining balance is due 30 days prior to arrival. A payment reminder will be sent via email.
  • Changes or cancellations must be made at least 30 days prior to arrival.
  • Cancellations made within 30 days of arrival will forfeit 50% of the total booking value.
  • A $25 cancellation fee applies to all cancellations.

Third-Party Bookings

Bookings made through third-party websites such as Booking.com, Wotif or Expedia are subject to the terms and conditions of the booking provider. Any changes or cancellations must be made directly through the third-party website.

Refunds

Refunds are not available for early departures or cancellation due to adverse weather conditions or circumstances beyond the park’s control.

Children

Children aged 2 years and over are charged as child guests. Children under 2 years are considered infants.

Check-In & Check-Out

  • Check-in: From 2:00 pm
  • Check-out: By 10:00 am

Reception is open daily from 8:00 am to 6:30 pm.

If you expect to arrive outside reception hours, please contact us on (08) 8725 9856 prior to arrival to arrange after-hours check-in.

Guests who do not arrive on their scheduled arrival date, or who fail to contact the park regarding a late arrival, will forfeit the cost of the first night’s accommodation.

All accommodation includes linen, bedding and towels.

Porta Cots & High Chairs

Porta cots are available for accommodation guests only and can be hired for $20, including linen.

High chairs are available free of charge.

Please contact reception before your arrival to arrange hire. All equipment is subject to availability.

Special Requests

We will always do our best to accommodate special requests; however, specific accommodation, sites or room allocations cannot be guaranteed and are subject to availability.

Lost Property

Blue Lake Holiday Park accepts no responsibility for lost or stolen property.

Perishable food items and opened toiletries left behind will be disposed of immediately. Any other lost property will be handled in accordance with our lost property procedures.

Minimum Stay Requirements

Minimum stay requirements apply during selected periods including school holidays, long weekends and major events. Please refer to our booking system or contact reception for details.

Pet Policy

Pets are welcome in selected accommodation and sites only.

A $25 pet cleaning fee applies per stay for pet-friendly cabins and a $5 pet fee applies per stay to our sites.

Please contact reception on (08) 8725 9856 prior to booking to discuss suitable accommodation options and our pet policy.

Park Policies

Cleaning

Please leave your accommodation in a clean and tidy condition. We ask that all dishes and cookware are washed and put away, and rubbish is disposed of in the bins provided.

A cleaning fee of $50 may be charged if accommodation is left in an unreasonable condition.

Damage

Guests are responsible for any loss or damage to accommodation, furniture, appliances or park property beyond normal wear and tear. Repair or replacement costs may be charged where applicable.

Room Servicing

Complimentary room servicing is provided for guests staying more than seven consecutive nights on full-rate bookings.

Additional servicing is available for an extra charge. Please contact reception at least 24 hours in advance to arrange.

Smoking

All accommodation is strictly non-smoking.

A $200 cleaning fee will apply if smoking occurs inside any accommodation.

Noise

To ensure all guests enjoy their stay, we ask that noise is kept to a minimum after 10:00 pm.

Parties and excessive noise are not permitted within the park.

Guest Supervision

Children aged 12 years and under must be supervised by a responsible adult when using the swimming pool, waterslides, playground and jumping pillow.

Visitor Policy

In fairness to our paying guests, we now have a visitor policy in place at Blue Lake Holiday Park. Our park facilities have been designed to cater for our guests at its maximum occupancy. We have found it necessary to implement this policy, to ensure our paying guests have the rightful use of facilities, without restriction.

  • Guests are allowed 1 visitor per booked guest
  • All visitors using any of the park facilities (excluding BBQ areas) will be required to pay a $15 fee
  • All visitors to the park are required to come into the office upon arrival to be registered
  • All guests expecting visitors to arrive outside office hours (8:00 am – 6:30 pm) must make arrangements prior to the close of reception
  • Visitors to the park are the responsibility of the booked guest and any damages caused will be charged to the guest

Facebook competitions & giveaways

Prizes cannot be used during peak periods; such as long weekends and school holidays etc. Bookings are subject to availability.

Group bookings

Please contact the park directly for a copy of our group terms and conditions.

Management Rights

Blue Lake Holiday Park is committed to providing a safe, enjoyable and welcoming environment for all guests.

Management reserves the right to refuse entry, cancel a booking or require guests to leave the park without refund if they:

  • Breach these Terms & Conditions or Park Policies.
  • Cause damage to park property or the property of other guests.
  • Engage in abusive, aggressive, unsafe or illegal behaviour.
  • Create excessive noise or otherwise disturb the comfort and enjoyment of other guests.
  • Exceed the maximum occupancy of their accommodation or site without prior approval.

Management also reserves the right to enter accommodation or sites when reasonably necessary for maintenance, emergencies or to ensure compliance with park policies.

By confirming your booking and staying at Blue Lake Holiday Park, you agree to abide by these Terms & Conditions and Park Policies.

Winter Offer – $50 Off per night

For new bookings from May 12 to August 28 2026
Applies to stays between May 12 and August 31 2026
3 night minimum booking
Offer not valid June long weekend (6th–8th June) or Winter school holidays (26th June-18th July)
Cannot be used with any other offer
Not available on existing bookings

*$50 off applies to the nightly rate on luxury 3 & 2 bedroom Lakeside Villas, Lodges and Retreats. $30 off per night on 1 bedroom Lakeside Villas, 3 & 2 Bedroom Bungalows, Cottage Units, Holiday Units and Standard Ensuite Cabins. $10 off per night on Ensuite Sites, Dog-friendly Sites, Powered Sites and Unpowered Sites